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News and Notices

Valley Communications Celebrates National Telecommunicators Week April 13-19

Every year, the second full week of April is dedicated to the men and women who serve as public safety telecommunicators. In 1991, Congress proclaimed it a national week of recognition. Valley Communications Center will celebrate this year’s National Telecommunicators Week on April 13-19 to honor and recognize the professionals who handle thousands of emergency 9-1-1 calls each month in South King County.

During the week of celebrations on Wednesday April 16 at 11 AM in the Valley Communications Board Room, King County Emergency Medical Services’ (KC EMS) will present annual awards to Scott Castonguay for Sustained Performance and Robyn Keeton for Handling of a Critical Incident.

Public safety agencies nationwide recognize the critical role played by public safety telecommunicators. These professionals are the true first “first responders” and the most critical contact citizens have with emergency services.

These 9-1-1 calls require the immediate response of police officers, firefighters and paramedics to ensure the protection of life and preservation of property.  Through their dedication, compassion, understanding and skill, these telecommunications professionals make sure citizens get the help they need, when they need it.

When you dial 9-1-1, a telecommunications professional answers the call. You can help by knowing where you are, by staying on the line, and by following the directions given so   the telecommunicator can provide the assistance you need.  You can rest assured there will be someone on the other end of the line ready to help.

About Valley Communications

In 1976, the mayors of the Cities of Auburn, Kent, Renton and Tukwila entered in to an Interlocal Agreement to consolidate their police and fire dispatching services into one organization and Valley Communications Center was created. In 2000, the City of Federal Way joined as the fifth owner agency. Valley Com provides emergency communications for 22 police, fire and medical agencies in South King County and is the largest combined 911 Com Center in King County.. More information can be found at www.valleycom.orglinks to external site.