Service RequestIf this is an emergency call 911
Disclaimer
The online citizen reporting service is provided by the City of Auburn for your convenience and as part of the City's goal to serve you better. However, using the online citizen reporting service does not guarantee an immediate response. We have staff available and we take your call seriously, in order of both priority and time/date received.
Requests received online will be treated in the same manner as other requests and will be prioritized in the order of immediacy.
The City's goal is to better serve you. If your concern hasn't been resolved within a few days, please email the City at Citizen Report or call us at 253-931-3048. Regular work hours are Monday through Friday, 7 AM - 4 PM, excluding recognized City holidays.
This disclaimer is exclusive and in lieu of any warranties whether expressed or implied. By continuing with this program, you are acknowledging agreement to the above limitations. If you have any questions or if you do not agree, please do not proceed with this program, but (instead) call 911.
How Does It Work?
In order to use the online citizen reporting tool you will need to create an account and have Microsoft Silverlight installed on your computer. Creating an account will allow you to track all your requests submitted to the City, in addition to seeing all open requests submitted by Auburn citizens.
Once you have created an account you can click the "Remember Me" checkbox so you don't have to login every time.
 Once you have read the above criteria, file an online citizen report.
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