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Service Request

If this is an emergency call 911

YourGOV is an application that allows you to report non-emergency issues to the City of Auburn. YourGOV can be used via the Web or by downloading the app to your mobile phone or tablet. By using YourGOV, you will be able to submit an issue and track its progress from submittal to completion! You may report an issue by entering the address or selecting a location on the map. In addition, you may view issues that have been submitted by other Citizens and track their status.

YourGov Mobile Icon

YourGov Web Icon

Download the Free App

Use the Website


  iPhone/iPadQR Code for YourGOV for iPhone

  AndroidQR Code for YourGOV for Android


How Does It Work?

View the YourGOV Mobile App User Guide or Website User Guide.


The online citizen reporting service is provided by the City of Auburn for your convenience and as part of the City's goal to serve you better. However, using the online citizen reporting service does not guarantee an immediate response. We have staff available and we take your call seriously, in order of both priority and time/date received.

Requests received online will be treated in the same manner as other requests and will be prioritized in the order of immediacy.

The City's goal is to better serve you. If your concern hasn't been resolved within a few days, please call us at 253-931-3048. Regular work hours are Monday through Friday, 7:00 AM - 4:00 PM, excluding recognized City holidays.

This disclaimer is exclusive and in lieu of any warranties whether expressed or implied. By continuing with this program, you are acknowledging agreement to the above limitations. If you have any questions or if you do not agree, please do not proceed with this program, but (instead) call 911.