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Neighborhood FAQs

Abandoned/Inoperable Vehicles: How do I report an abandoned/inoperable vehicle in my neighborhood?

If the vehicle is on the street or shoulder of the road, please contact Parking Enforcement at 253-288-2121. If the vehicle is on private property, please contact Code Enforcement by: calling 253-931-3020 and selecting option #4, emailing code enforcement, or coming into the City's Customer Service Center at 1 E Main ST, Auburn, 2nd Floor.

Abandoned Home/Property: I'm concerned about an abandoned home in my neighborhood. Who should I call?

Abandoned properties can create a multitude of code violations. Code Compliance Officers work hard to minimize the impact these properties have on the community. Many of these homes now belong to mortgage holders who are out of state and can be slow to respond to our requests and inquiries.
If you are observing suspicious activity or someone illegally entering an abandoned home, be sure to report that to 9-1-1. Be prepared to provide an address and description of the person(s) involved.
For more information on a specific property, or to report an abandoned property in your neighborhood, please contact Code Enforcement by: calling 253-931-3020 and selecting option #4, emailing code enforcement, or coming into the City's Customer Service Center at 1 E Main ST, Auburn, 2nd Floor.

Animal Complaints: How do I report stray animals and barking dogs?

If you are experiencing a life-threatening animal-related emergency, call 911. For non-emergency animal control service please call the non-emergency Police number 253-288-2121 or 253-931-3062 to speak with an animal control officer. You can also contact Animal Control via email.

Business License Requirements-Rental Properties: Are there any business license requirements if I operate my home as a rental?

Many homeowners are not aware that renting out their house requires a rental housing business license. This has been a requirement in the City of Auburn for over 10 years. Data analysis reveals that there are historically more instances of code violations and police responses to rental properties. Requiring a rental housing business license for rental properties ensures that the City has accurate contact information so that the property owner can be informed of, and correct problems on the property. If you are currently operating your home as a rental property without a business license, please contact us (via email or at 253-931-3090) and apply for a rental housing license and ensure your property is in compliance. For more information or to apply, you can also visit the Rental Housing page.

Business License Requirements-Rental Properties: Why is there more than one type and price for a rental housing business license for my home?

When it comes to renting a single family residents, there are 2 types of rental housing business licenses:

  1. Non-owner occupied single lease agreement for the entire home $53, or
  2. Non-owner occupied, rented through multiple, individual lease agreements, which is referred to as a communal residence $150

Which license you obtain depends on how you intend to rent your home. Community Development staff are available to answer any questions you may have. Please contact the Customer Service Center at 253-931-3090.

Crosswalks: There are some crosswalks in my area whose paint is fading. How do I report this?
Please use our online reporting system. If you'd like to explore the possibility of having a crosswalk installed, please contact James Webb, Senior Traffic Engineer, at 253-804-5040 or via email if you would like information about a specific intersection in the City.  

Development Activity:  How can I find out about development that is occurring in my neighborhood?

If you see a yellow public notice sign on the property you will find information about the proposal on the sign as well as a QR code that will bring you to the portion of the City's website where you can find additional information. If you have additional questions about a project or you don't see a yellow public notice sign feel free to contact the City's Permit Center. You can email the permit center or call 253-931-3020.

Disaster Preparedness: Does the City have any resources to help us be prepared for a disaster?

Yes, the City of Auburn has an Emergency Management Division that offers free disaster preparedness presentations that focus on the hazards in Auburn and how to effectively prepare for them. They also offer a variety of hands on training and educational pamphlets. Some of these resources may be available in multiple languages. For more information about disaster preparedness please visit their webpage, email emergency prep, or call 253-876-1925.

Facility/City Park Reservations: How do I reserve a City park or facility?

For information about what facilities/parks are available, visit the online facility rentals page or call the Parks, Arts & Recreation Administration Office at 253-931-3043.

Flooding: Where do I report stream or street flooding?

Please report these incidents to our Maintenance and Operations Department at 253-931-3048 during regular business hours which are Monday through Friday, 6:00 AM - 3:30 PM, excluding recognized City holidays.

Graffiti: How do I report graffiti on buildings, fences, walls, etc.?

If you have suspect information: from either witnessing something or surveillance cameras, contact the police to report the graffiti and request an officer to take a report. You can call 911 or the non-emergency number at 253-288-2121.
If you don't have suspect information choose one of the following reporting methods:

  • Report on your mobile device using the My Auburn App* (Apple & Android).
  • Call the graffiti hotline at 253-931-3048 Ext. 7.
  • Contact Code Enforcement by: calling 253-931-3020 and selecting option #4, emailing code enforcement*, or coming into the City's Customer Service Center* at 1 E Main ST, Auburn, 2nd Floor.

*Please be prepared to provide photos of the graffiti.

Homelessness: I've been noticing some transients/homeless individuals. What is the City doing to address this issue?

In November 2015, Mayor Nancy Backus convened a citizen task force to address homelessness in Auburn. This task force was comprised of community leaders, service providers, citizens, faith community, police and fire, school district, Muckleshoot Indian Tribe, business owners, and key city staff.  We heard from a wide range of residents during the process also. For more information about the recommendations made by the task force, view the Mayor's Task Force on Homelessness webpage

Home Occupation: Do I need a license to operate a home business? If so, how do I get one?

Any person who engages in business activities must have a valid license issued by the City of Auburn. Please contact the Permit Center at 253-931-3020 to obtain a permit.

Illegal Dumping: How do I report illegal dumping?

Please visit the Online Citizen Reporting page to file an online report, or call Maintenance and Operations at 253-931-3048, selecting Option 8 to speak to office staff during regular business hours which are Monday through Friday, 6:00 AM - 3:30 PM, excluding recognized City holidays.

Junk (Vehicles and Debris): How do I report junk vehicles and debris on private property?

Excessive vegetation growth, garbage, litter, inoperable vehicles, junk and other debris on a property is considered a "public nuisance" and a violation of City code. Code Compliance Officers work hard to address public nuisances as these conditions affect public health and safety, and have a negative impact on property values. If you believe a property has become a public nuisance, please call Code Compliance at 253-931-3020, and select Option 4.
See Auburn City Code Title 8 on Health and Safety.

Loud Disturbances: How do I report loud music or a loud party in the City?

For evening or night hour concerns, please call the Auburn Police Department's non-emergency number at 253-288-2121. You can also contact Code Enforcement if it is something occurring during the day by emailing code enforcement or calling 253-931-3020 and choosing option #4.

Neighborhood Block Watch: How do I start a Neighborhood Block Watch?

Help monitor your neighborhood by starting a Block Watch group! If a group of your neighbors is interested in forming a Block Watch to address safety concerns in your area please do the following:

1. Ask your neighbors if they want to start a Block Watch: 

  • Decide how large your Block Watch neighborhood is? The decision is yours, 8 homes, 15 homes, 30 homes...
  • create a list of interested individuals

2. Designate a Block Watch captain to act as the point of contact between your group and the Auburn Police Dept.

3. Attend one of the Department's Quarterly Block Watch Meetings to hear from the Auburn Police Department and connect with other Auburn Block Watch groups.

4. Have a meeting with all of your neighbors who are participating in your Block Watch and share what you learned at the Quarterly Meeting.

5. Now that you have had 2 meetings, submit a map of your neighborhood and the names of your Block Watch Captain and Co-Captain to Officer Aaron Williams and the Neighborhood Programs Coordinator, Erika Klyce, via emaillinks to external site.

  • Once you have had 2 meetings and submit your information, you are eligible to request installation of Neighborhood Watch signs in your area.

6. Continue connecting with the Department and your neighbors. Host regular meetings and neighborhood events to make sure you and your neighbors keep your program active. 

  • Consider joining your neighborhood on Nextdoor! Nextdoor is a free, private social network for neighbors. More than 1 in 3 neighborhoods in the US are using Nextdoor to discuss community safety, get recommendations, and much more. Visit nextdoor.comlinks to external site for more information.
  • Here are some ways your neighborhood can stay connected with Auburn Police Department:

Parking On Street: How long can a vehicle (boat, car, RV) park on a residential street?  

Auburn City Code: 10.36.191 Recreational vehicle parking.
    "A. No person shall park any recreational vehicle on any street, alley or public right-of-way in any residential neighborhood in the city for more than 24 hours."
Please visit our online reporting system to report violations.

Pot Holes: Who do I call to report pot holes in City streets?

Potholes can be more than just a nuisance to drivers; they can actually be dangerous. Therefore, the City has a "Pothole Patrol" that will promptly fix potholes that develop on any street throughout the City. To report a pothole, please call the Pothole Patrol at 253-931-3048, or submit your request online.

Property Taxes: Who assesses my property taxes?

Your property's assessed value is determined by the King County Department of Assessments. There are several taxing districts on your property tax bill, including the City of Auburn.

Recycling: Who do I contact if I have a question about recycling?

For information about recycling, you can visit the Utilities Department webpage. If you do not find the information you are looking for, please call our Solid Waste Customer Care Specialist at 253-931-3038, Option #2 or via email.

RV Parking: Can I park (store) an RV on my property? If so, how long?

You can park an RV on your property, just like any other vehicle, as long as it is parked on an improved surface like concrete, blacktop, or gravel.

Sidewalk and Street Obstructions: Who do I call to report sidewalk vegetation overgrowth?
Please use our online reporting system or call the City's Maintenance and Operations Department at 253-931-3048 during regular business hours which are Monday through Friday, 6:00 AM - 3:30 PM, excluding recognized City holidays.

Signage: Someone ran into a street sign in my area. How do I request a re-installation of a traffic sign?

Please use our online reporting system or call the City's Maintenance and Operations Department at 253-931-3048 during regular business hours which are Monday through Friday, 6:00 AM - 3:30 PM, excluding recognized City holidays.
To see if it would be possible to get new street signage, please contact James Webb, Senior Traffic Engineer, at 253-804-5040 or via email.

Speeding: I'm concerned about speeding in my neighborhood. How do I report regularly observed speeding?

Please start by filing a traffic/parking complaintlinks to external site through the Auburn Police Department. Scroll down to the bottom of the page and click on "Online Traffic/Parking Report". This will allow the Traffic Division of Auburn PD to try to mitigate the issue by educating drivers about the speed limit in the area.
You can also call Joe Welsh, Transportation Planner, at 253-804-5050 or via email.

Streams and Wetlands: Where do I report work such as draining, ditching, filling or clearing in a stream or wetland?

Please contact our Environmental Services Team at 253-288-4318 or via email

Street Lights: How do I report a burned out street light?

Please use our online reporting system or call the City's Maintenance and Operations Department at 253-931-3048 during regular business hours which are Monday through Friday, 6:00 AM - 3:30 PM, excluding recognized City holidays.
To see if it would be possible to get a new street light installed, contact Scott Nutter, Traffic Operations Engineer, via email or 253-804-5068.

Utility Bill Payment: Where can I pay my utility bill?

The City of Auburn provides the following services depending on your address: sewer, solid waste and recycling, storm drainage, and water. You can make a bill payment in any of the following ways:

  • Online: www.auburnwa.gov
  • Phone: (253) 931-3038 with a credit or debit card
  • Drop Box: located at 25 W Main St
  • Mail: PO Box 34599, Seattle, WA 98124-1599
  • In Person: One East Main St, Second Floor Customer Service Center, open 7:30 AM-5:30 PM, weekdays, except for holidays.

Other FAQ Pages:

*Please note that information provided on this FAQ page is general City information/regulations. Depending on if you have an HOA, there may be additional rules/regulations in place. Please contact your HOA with any questions about those.