The City of Auburn's homes and businesses are serviced by two waste haulers: Waste Management and Republic Services (formerly Allied Waste Services). Depending on where you live or where your business is located, you can find information here on starting, changing, or cancelling service; billing, collection of recycling, garbage or compostables; guidelines, rates, schedules, special collection events, and information on discounts for senior citizens.
If you do not find the information you are looking for please call our Solid Waste Customer Care Specialist at 253-931-3047 or email for more information.
Information for curbside service at single family residences with 1-2 units
Information specific to customers that live in apartments or mobile home complexes
Information for commercial waste services
Schools - Environmental Education
Missed Solid Waste Collection?
Collection delays can happen for various reasons, the most common being weather-related events that can interfere with service schedules. For all missed garbage, recycling and compostables collections, call your hauler directly within 24 hours. No credit is given for delayed collection, however haulers allow double the amount of items at no extra charge when collection resumes.
2014 Residential Recycle Survey Results
Thank you for "telling us what you think!" During the month of December the City mailed 18,954 "Tell Us What You Think!" postcards (PDF) to single-family homes requesting customers to complete the recycling survey.
- Online responses = 914
- Mailed-in responses = 11
Total 925 completed surveys. View the Survey Results (PDF).
We work hard to connect you to information about recycling, waste reduction, and disposal options, and it is always important that we receive your feedback....thank you. The responses received will now help us to determine what outreach and education we should focus on and how to improve our services to you.
Get details on Upcoming Recycling Events
Collection Delays Due to Weather
The solid waste haulers in Auburn are committed to providing reliable collection for all customers. However, in the event that circumstances such as unsafe roads interfere with service schedules, we appreciate customer understanding and cooperation.
Any collection delays will be posted here for Waste Management customers and on the haulers website for Republic Services customers.
Bulky Item Collection
Bulky items like mattresses, appliances, console televisions, furniture and building materials can be picked up by special arrangement. Please call the City of Auburn Utility department at 253-931-3038, Option #2. Rates vary by item.
City of Auburn Contacts
- Joan Nelson, Solid Waste & Recycling Supervisor / Hauler Contract Management, 253-931-5103
- Kathleen Edman, Solid Waste Customer Care Specialist / Outreach & Education, 253-931-3047