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Adjustments to Service Processes due to COVID-19
Effective March 25, 2020, in response to Governor Inslee’s Stay Home Stay Safe directive, the City of Auburn has closed City Hall and the Annex Customer Service Center until further notice. As the situation evolves with COVID-19 and it's impacts in our area, the City of Auburn's Community Development Department will be making adjustments to various service processes to accommodate changing recommendations from state, county and public health officials. We will work to keep this page updated with information to help you navigate this evolving situation. 

Here is some information regarding general operating procedures for the Community Development Department currently:

  • Our staff are telecommuting and conducting business primarily by email. If you call and leave a message, please include an email address that you can be reached at in your voicemail. 
  • Inspections can still be requested online and will occur uninterrupted Monday through Friday
  • Plan review and business license review timelines are between 2 to 4 weeks


  • In response to Governor Inslee’s Phase I Construction Restart addendum to Proclamation 20-25 implemented on April 24, 2020, some construction activities that can meet a low-risk threshold of six foot distancing are able to resume. Additional information can be found in this document: Current Inspections Information During COVID (PDF).
  • Once you have read the information in the above document, you'll need to download and fill out the Health Safety Plan Submittal Form (PDF).
  • Some inspections are currently able to be done virtually. Here is more information on Virtual Inspections (PDF). 

Occupancy Guidelines for Businesses During Phased Re-opening

  • Under Governor Inslee’s Phased Re-opening plan, certain types of business can reopen under different phases at reduced capacities to help maintain appropriate social distancing measures. This handout (PDF) is a guide for estimating temporary occupancy loads during this phased re-opening process.

Restaurant Outdoor Seating Guidelines

  • If your restaurant is looking to establish temporary outdoor seating during phased re-opening, please look at this checklist (PDF). The checklist, once filled out, will be used by the City to authorize restaurant owners/managers to establish temporary outdoor restaurant seating on private property. 
  • For outdoor seating in Public areas, please click on the following links:

Right of Way Use Permit Application Packet (PDF)
Temporary Outdoor Seating Conditions (Public Property) (PDF)