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Service Request

If you have an emergency call 911

Stay connected with the City on your mobile device with My Auburn, the official app of the City of Auburn, Washington. Report graffiti, abandoned vehicles or potholes; pay your utility bill; stay up-to-date with the latest news and events; access the City’s social networks; or contact City staff members. Auburn functions at its best when everyone participates.

Use the Website!
Monitor
OR Download our app!
 
Google Play  Apple

Install Submit Request

Transportation problem Nearby Request

Select an Issue Issue Location

Pothole

Disclaimer

The online citizen reporting service is provided by the City of Auburn for your convenience and as part of the City's goal to serve you better. However, using the online citizen reporting service does not guarantee an immediate response. We have staff available and we take your call seriously, in order of both priority and time/date received.

Requests received online will be treated in the same manner as other requests and will be prioritized in the order of immediacy.

The City's goal is to better serve you. If your concern hasn't been resolved within a few days, please call us at 253-931-3048. Regular work hours are Monday through Friday, 7:00 AM - 4:00 PM, excluding recognized City holidays.

This disclaimer is exclusive and in lieu of any warranties whether expressed or implied. By continuing with this program, you are acknowledging agreement to the above limitations. If you have any questions or if you do not agree, please do not proceed with this program, but (instead) call 911.